Can Zagrebparking Subsidiary accept a complaint regarding a registration plate number entered incorrectly by the user during the process of paying for parking services?

Zagrebparking Subsidiary cannot cancel an issued daily parking permit because the user made a mistake when purchasing the parking permit by using payment methods which involve the entering of the registration plate number by the user himself. This is mainly because the Subsidiary has to comply with the Decision on Parking Organization and Payment Method (Official Gazette of the City of Zagreb 12/11, 18/13, 22/17, 20/18), which does not allow for the possibility of cancelling a daily parking permit due to user error, as well as for other reasons indicated in previous answers.