Privileged parking permit

Frequently asked questions

Can I buy a privileged parking permit in advance?

Yes, you can. The system allows customers to purchase a privileged parking permit several weeks in advance

Am I entitled to buy a privileged parking permit if I work for a company with a registered office located in the parking charge zone, although I live in the area of the city where parking is free of charge?

Natural persons who are not tenants in the parking charge zone do not have the right to purchase a privileged parking permit, despite the fact that they are employees of a company with a registered office located in that parking charge zone. One of the principal requirements for a natural person to be granted the right to a privileged parking permit is to have a permanent or temporary residence registered in the area where parking is charged, which fact is proven by presenting an identity card or a certificate issued by the Ministry of the Interior.

My place of permanent residence is located in the parking charge zone, but the vehicle license was issued to the name of my spouse, who lives in the area where parking is free of charge. Am I entitled to buy a privileged parking permit?

No. Pursuant to Article 28 of the Decision on Parking Organization and Payment Method (Official Gazette of the City of Zagreb 12/11, 18/13, 22/17, 20/18), a natural person (tenant) is entitled to a privileged parking permit if:

his or her permanent or temporary residence is located in the area where parking is charged, which is proven by presenting the identity card or a certificate issued by the Ministry of the Interior, and
he or she is owner of a vehicle or user of a leased vehicle, which is proven by presenting a valid vehicle license.

I lost my identity card; can I buy a privileged parking permit by presenting the passport?

A privileged parking permit cannot be purchased against presentation of a passport. In case the customer has no identity card, in order to be entitled to purchase a privileged parking permit, he or she must present a certificate of residence, which is issued by the Ministry of the Interior.

I currently live in a parking charge zone and I have obtained a certificate of residence, but my vehicle license still contains my old address, which is located in the area where parking is free of charge.

The customer shall be issued a 1-month official parking permit. After lapse of that period, in order to exercise his or her full rights, the customer shall be required to present a valid vehicle license containing the new address, located in the parking charge zone.